My library uses a different authentication method other than geolocation for the databases. What do I need to do to set this up and/or make any changes?
Other authentication methods could include EZ proxy and single sign on (SSO).
Answer
The Massachusetts Board of Library Commissioners (MBLC) and Massachusetts Library System (MLS) are only able to assist and troubleshoot the geolocated links. If you use another form of authentication like a proxy or single sign on (SSO), you will need to contact the database vendors directly:
Capstone
support@capstonepub.com
800.747.4992
Per Capstone:
To enable EZ Proxy for Capstone, follow these steps:
- Access your stanza by going into your configuration screen within EzProxy (look for a config.txt file and open it)
- There’s a line with that that reads: URL – Redirect Pebble https://www.pebblego.com
- Change https://www.pebblego.com to your referring URL (full URL w/ SQS)
- Contact EZ Proxy support if you have any trouble finding the stanza or updating
Encyclopedia Britannica
Technical Support Submission Form
800.621.3900 x7160
edsupport@eb.com
Gale
gale.technicalsupport@cengage.com
800.877.4253, Option 4
http://support.gale.com/mlin
ProQuest
support@proquest.com
800.889.3358
Transparent Language
support@transparent.com
800.567.9619