The databases are asking for a login and password on the iPad. What's going on?

Answer

If you're in a classroom and this is impacting all of the devices, first check the settings for Safari. Here's how:

1. Go to Settings > Safari > Privacy & Security > Blocking Cookies

If you set “Block Cookies” to “Allow from Current Website Only,” the geolocation doesn't work and you'll be asked for a login/password. This is how school iPads are often configured.

 if you set “Block Cookies” to “Allow from Websites I Visit,” the geolocation functionality will work and users will not be asked for a login/password.

Another thing to check is Settings > Privacy > Location Services > Safari Websites (set this to "while using"). Otherwise, the databases will ask for a barcode/password.

Finally, be sure to check that the device is using local wireless for access. Using cellular data will most always prompt for a login and/or password. 

  • Last Updated Jul 25, 2022
  • Views 108
  • Answered By Tressa Santillo

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